Ride Request Center

The demand for public means of transport fluctuates geographically and through time. For example, rural areas are often sparsely populated and far fewer people use public transport systems in the evenings or on weekends than on workdays. Regularly scheduled service is not suitable for limited or fluctuating demand.

Flexible modes of transport have been available for years. They allow for adjustments to be made to regularly scheduled service based on the actual demand, e.g. taxi-buses, regional buses or microbuses.

Modern transport telematics can greatly improve these flexible modes of transport, which not only enhances the offerings for passengers, but also cuts costs for transport operators.

The control system for operations monitoring and control developed by PSI Transcom now includes a ride request center which can automatically process the incoming ride requests. Ride requests made at the flag stations are registered via call terminals, with communications between the call terminals and the control center taking place via radio data transmission (GPRS).

The incoming ride requests are used to schedule optimum timetables. The route planning system displays the shortest available connection for all services which were requested.